Healthcare facilities are complex environments where people, spaces, equipment, and services need to work together efficiently. As patient demand continues to grow, healthcare providers are looking for ways to improve operations, manage resources, reduce costs, and maintain quality patient experiences. ArcGIS Indoors brings location intelligence inside the healthcare facility, helping organizations visualize and understand their indoor spaces, assets, and operations through maps and dashboards.

Bringing Location Intelligence Inside Healthcare Facilities

GIS has long supported decision-making across healthcare and other sectors. With ArcGIS Indoors, organizations can extend the power of location intelligence into their indoor environments. ArcGIS Indoors is a complete indoor mapping and location tracking system designed for smart building and operations management. It enables healthcare organizations to collect, visualize, and analyze information about indoor spaces, providing stakeholders with a common operating picture of their facilities.

This visibility can help healthcare teams turn location-based data into actionable insights and respond more effectively to operational challenges.

How ArcGIS Indoors Supports Healthcare Operations

1. Optimize Space Planning

Healthcare facilities need to make effective use of available space. ArcGIS Indoors helps organizations analyze, allocate, and assign space to maximize utilization. Better visibility into spaces can support more informed planning while helping healthcare providers identify opportunities to improve efficiency and manage costs.

2. Streamline Service Requests

From maintenance needs to operational requests, healthcare facilities handle numerous work orders every day. ArcGIS Indoors helps streamline work order management, supporting smoother hospital operations and helping teams manage service requests more effectively.

3. Improve the Occupant Experience

Patients, visitors, and staff all interact with healthcare facilities differently. Making information about indoor spaces easier to access can help improve productivity and contribute to greater patient satisfaction. ArcGIS Indoors supports the occupant experience by making locations, assets, and amenities easier to find.

4. Strengthen Facility Operations and Maintenance

Healthcare facilities depend on critical building systems and mobile assets. Knowing where these resources are located and understanding their status and condition can support more effective facility management. With ArcGIS Indoors, healthcare organizations can track the location, status, and condition of critical building systems and mobile assets.

5. Support Safety and Security

When an incident occurs, knowing where it happened and how to reach the location is critical. ArcGIS Indoors allows organizations to map incidents and route security teams to where they are needed, supporting location-based safety and security operations.

6. Make Wayfinding Easier

Large hospitals and healthcare facilities can be difficult to navigate, particularly for patients and visitors who may be unfamiliar with the environment. Mobile wayfinding with ArcGIS Indoors helps patients, visitors, and staff find locations, assets, and amenities more easily.

7. Locate Critical Medical Equipment

Medical equipment needs to be accessible when staff need it. ArcGIS Indoors supports resource management by helping organizations ensure important medical equipment is easily locatable. This provides healthcare teams with greater visibility into the location of important resources across their facilities.

Building Smarter Healthcare Facilities

Healthcare organizations are under increasing pressure to deliver quality services while making the most of their facilities and resources. Location intelligence can provide an important foundation for understanding how spaces, people, assets, and operations come together.

With ArcGIS Indoors, healthcare providers can bring indoor mapping and location tracking into their operational workflows—from space planning and maintenance to safety, wayfinding, and resource management. By turning indoor data into actionable insights, organizations can work toward more efficient operations, reduced costs, and better experiences for patients, visitors, and staff.

Explore ArcGIS Indoors

Ready to see how indoor mapping and location intelligence can support smarter healthcare operations?

Schedule a live demo of ArcGIS Indoors and discover how your organization can improve facility visibility, streamline operations, and make critical resources easier to manage.

Schedule a Live Demo